Privacy Policy

Last updated: 1/10/2026

1. Introduction

Ticket Toro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tickettoro.ai and use our traffic ticket defense services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email, phone, address)
  • Driver's license information
  • Traffic citation details
  • Payment information
  • Communications with our legal team

2.2 Automatically Collected Information

  • IP address and location
  • Browser type and device information
  • Pages visited and time on site
  • Cookies and similar technologies
  • Analytics data (Google Analytics, Vercel Analytics)

3. How We Use Your Information

We use your information to:

  • Provide traffic ticket defense legal services
  • Communicate about your case
  • Process payments
  • Improve our website and services
  • Send marketing updates (with your consent)
  • Comply with legal obligations
  • Analyze website usage

4. Cookies and Tracking Technologies

We use cookies for:

  • Essential Cookies: Required for site functionality
  • Analytics Cookies: Google Analytics, Vercel Analytics
  • Marketing Cookies: Meta Pixel, conversion tracking

You can manage cookie preferences through our consent banner or your browser settings.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Stripe (payments), Supabase (database), Twilio (communications)
  • Legal Authorities: Courts, prosecutors, and law enforcement as required for your case
  • Business Partners: Only with your explicit consent

We never sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure database storage
  • Access controls and authentication
  • Regular security audits

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • File a complaint with a regulatory authority

To exercise these rights, contact us at support@tickettoro.ai

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Legal case files are retained for at least 7 years as required by Florida law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.

11. Contact Information

If you have questions about this Privacy Policy, contact us:

  • Email: support@tickettoro.ai
  • Phone: (844) 800-8767
  • Address: 6821 S.W. 104th Street, Pinecrest, FL 33156
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