Privacy Policy
Effective Date: December 2024
Information We Collect
Personal Information
We collect personal information you provide directly to us, including:
- Name, email address, and phone number
- Traffic ticket information and case details
- Payment and billing information
- Communications with our legal team
SMS Data Collection
When you opt-in to receive SMS messages, we collect and store your mobile phone number and message history to provide legal updates and case notifications. You may opt out at any time by texting "STOP".
How We Use Your Information
We use your personal information to:
- Provide legal representation for your traffic ticket case
- Send case updates and legal notifications via SMS and email
- Process payments and maintain billing records
- Communicate with courts and relevant legal authorities
- Improve our services and client experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
"We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Additionally, we may share your information only:
- With courts, clerks, and legal authorities as required for your case
- With service providers who assist in delivering our services
- When required by law or legal process
- To protect our rights or the safety of others
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt out of SMS communications at any time
- Request deletion of your data (subject to legal retention requirements)
Contact Information
For questions about this Privacy Policy or your personal information, contact us:
Ticket Toro
Text or Call: 1-844-800-8767
Email: support@tickettoro.ai
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.